Privacy Policy
Effective Date: June 1, 2025
1. Introduction
At Krativ, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard information from our users in accordance with our database structure and platform functionality.
2. Information We Collect
Based on our database tables, we collect the following information:
Data Collection Overview
| Data Type | Database Table | Purpose | Required |
|---|---|---|---|
| Account Information | users |
Username, email, password, contact details | Yes |
| Location Data | users |
Address, city, province, postal code, coordinates | Partial |
| Product Information | products |
Listings created by users | For sellers |
| Product Media | product_images, product_files |
Images and digital files for products | Optional |
| Category Data | categories |
Product classification and browsing | System |
3. How We Use Your Information
We process your data based on our legitimate business interests and your interactions with our platform:
User Data
- Create and manage your account (
userstable) - Process transactions and deliver products
- Provide customer support
- Send service-related communications
Analytics & Improvement
- Analyze platform usage patterns
- Improve our services and user experience
- Develop new features and functionality
- Monitor system performance
Legal Basis for Processing
- You give us consent (e.g., marketing communications)
- Necessary to fulfill our contractual obligations
- Required to comply with legal obligations
- In our legitimate interests (e.g., platform security)
4. Data Sharing & Disclosure
We may share your information in these limited circumstances:
- Service Providers: Payment processors, hosting providers, and analytics services
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with mergers or acquisitions
- Aggregated Data: Non-identifiable analytics with partners
We never sell your personal information to third parties.
5. Data Retention
We retain your information only as long as necessary:
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion + 30 days |
| Transaction Records | 7 years for tax purposes |
| Product Listings | Until deleted by user or for inactive accounts |
| Server Logs | 90 days |
6. Your Rights
Depending on your jurisdiction, you may have these rights regarding your personal data:
- Access: Request copies of your data
- Rectification: Correct inaccurate information
- Erasure: Request deletion of your data
- Restriction: Limit how we use your data
- Portability: Receive your data in a structured format
- Objection: Object to certain processing
7. Security Measures
We implement appropriate technical and organizational measures to protect your data:
- Encryption of sensitive data in transit and at rest
- Regular security audits of our systems
- Access controls to database tables
- Secure authentication practices
8. Changes to This Policy
We may update this policy periodically. We'll notify you of significant changes through our platform or email.