User-Generated Content Policy
Last Updated: June 1, 2025
1. Purpose
This User-Generated Content ("UGC") Policy outlines the rules and guidelines for content submitted by users to Krativ (the "Platform"), including but not limited to:
- Product listings in our
productstable - User reviews and ratings
- Profile information in the
userstable - Comments and forum posts
2. Content Standards
All UGC must comply with these standards:
Allowed Content
- Original content you own or have rights to
- Accurate product descriptions
- Constructive reviews and feedback
- Appropriate profile information
Prohibited Content
- Illegal or infringing material
- False or misleading information
- Hate speech or harassment
- Spam or commercial solicitations
Content Moderation
We reserve the right to review, modify, or remove any UGC that violates this policy or our Terms of Service, without prior notice.
3. Product Listings
When listing products in our products table, you agree to:
| Requirement | Description | Database Field |
|---|---|---|
| Accurate Descriptions | Must match the actual product being sold | product_description |
| Proper Images | Must show the actual product (not stock photos) | product_images |
| Correct Condition | Must accurately reflect product condition | condition |
| Proper Categorization | Must be placed in the correct category | category_id |
4. Reviews and Ratings
User reviews must:
- Be based on actual experience with the product
- Not contain false or misleading statements
- Not be incentivized by the seller
- Comply with our community guidelines
Fake Reviews
Posting fake reviews or manipulating ratings may result in account suspension and removal of all your content from our platform.
5. Intellectual Property
By submitting UGC, you:
- Confirm you own or have necessary rights to the content
- Grant Krativ a license to use, display, and distribute the content
- Agree not to infringe others' intellectual property rights
- Accept responsibility for any copyright violations
DMCA Compliance
We comply with the DMCA and will remove infringing content upon proper notice. See our DMCA Policy for details.
6. Content Moderation
Our moderation process:
1
Automated Screening
All content is initially screened by our automated systems for policy violations.
2
User Reports
Users can report inappropriate content, which triggers manual review.
3
Manual Review
Our moderation team reviews flagged content within 24-48 hours.
4
Action Taken
Violating content is removed, and users may face account restrictions.
7. Consequences for Violations
Violations of this policy may result in:
- Content removal from our database
- Temporary or permanent account suspension
- Restriction from certain platform features
- Legal action for severe violations
8. Appeals Process
If you believe your content was wrongly removed:
- Contact our support team within 7 days of removal
- Provide evidence supporting your appeal
- Our team will review within 5 business days
- You'll receive a final decision via email
9. Policy Updates
We may update this policy periodically. Continued use of our platform after changes constitutes acceptance of the new policy.